Remote Collections Specialist

Job Summary

Supporting a newly expanded business unit, the full-time Remote Collections Specialist will manage client onboarding, payment processing, and report generation while working closely with attorneys and billing professionals.

Key responsibilities:

• Assist in client onboarding by gathering financial documentation and ensuring compliance with procedures
• Process payments, verify entries, and research discrepancies in financial transactions
• Generate and analyze reports on outstanding balances and collections activities for leadership insights

Required qualifications:

• High school diploma or GED (Associate's degree preferred) with a minimum of 5 years of experience in collections or financial administration
• Prior billing and collections experience within a law firm environment
• Intermediate-level proficiency in MS Word and Excel, with familiarity in accounting tools like Aderant and Chrome River preferred
• Strong verbal and written communication skills for professional interactions under deadline pressure