Remote Collections Specialist
Job Summary
Helping consumers navigate their financial responsibilities, the full-time Remote Collections Specialist will engage in inbound and outbound calls to resolve accounts while working from home.
Key responsibilities
- Assist consumers in understanding their accounts and provide payment options
- Manage a high volume of calls and accurately document interactions
- Achieve performance goals with ongoing support and coaching
Required qualifications
- 1+ year of experience in a call center, customer service, billing, or collections
- Basic knowledge of medical terminology is preferred
- Ability to build trust and navigate sensitive conversations
- A reliable and detail-oriented work style
- Must reside in FL, MO, SC, or VA
Complete Job Description
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