Remote Collections Specialist
Job Summary
Helping consumers navigate their financial responsibilities, the full-time Remote Collections Specialist will engage in high-volume inbound and outbound calls, offering payment solutions and documenting interactions while working from home.
Key responsibilities
- Assist consumers in understanding their accounts and provide payment options
- Manage a high volume of calls while accurately documenting all interactions
- Achieve performance goals with ongoing support and coaching
Required qualifications
- 1+ year of experience in call center, customer service, billing, or collections
- Basic knowledge of medical terminology is preferred
- Ability to build trust and handle sensitive conversations
- Reliable and detail-oriented work style
- Must reside in FL, MO, SC, or VA
Complete Job Description
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