Remote Collections Support Agent

Job Summary

Handling inbound and outbound calls, the full-time Remote Collections Support Agent will assist customers with account balances and payment arrangements while providing customer support and upselling services in a remote environment.

Key responsibilities

• Manage inbound and outbound collections and sales support calls
• Assist customers with account balances and payment arrangements
• Document all call details accurately while maintaining professionalism

Required qualifications

• 1-3 years of experience in customer service or a related field
• Ability to handle collections conversations professionally
• Comfortable with sales and upselling services
• Basic computer skills and ability to navigate multiple systems
• Quiet, distraction-free workspace with necessary equipment