Job Summary
A leading service commerce platform has an open position for a Remote Commerce Customer Success Associate.
Candidates will be responsible for the following:
- Assisting with a portfolio of customers through tickets, emails, or phone calls
- Scheduling and coordination of resources
- Documenting contract preparation and management
Position Requirements Include:
- Exceptional communication and presentation skills
- A self-starter who takes initiative, can work without supervision and begin projects independently
- Good communication and interpersonal skills and build good rapport with your target audience
- Are resourceful
- Demonstrate adaptability and flexibility to change or adjust to meet the needs of the situation or environment
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations
