Remote Commercial Cloud Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, Feb 07, 2021

This job expires in: 5 days

Job Category: Account Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A cloud-based computing software firm has a current position open for a Remote Commercial Cloud Customer Success Manager.

Core Responsibilities Include:

  • Consulting with customers on release updates, existing functionalities, best practices, and alignment to strategic initiatives
  • Driving customer success by providing ongoing product and process
  • Understanding customer needs and facilitate understanding of Veeva products, capabilities, and best practices

Qualifications Include:

  • Travel 25%
  • Advanced technical knowledge of commercial software
  • Experience working with SaaS/Cloud-based products
  • 5+ years of experience in software consulting with a professional services/consulting firm or software company
  • Expertise in the life sciences industry, especially regarding business processes and technology landscapes
  • Consultative skills and ability to process and communicate complex information clearly

COMPLETE JOB DESCRIPTION

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