Remote Communication Center Representative in Pikesville

Location: Maryland

Compensation: To Be Discussed

Staff Reviewed: Tue, Nov 10, 2020

This job expires in 12 days

Job Category: Administrative

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare provider specializing in minimally invasive and non-surgical treatments for back pain has a current position open for a Remote Communication Center Representative in Pikesville.

Must be able to:

  • Schedule, reschedule, and cancel every patient appointment properly and according to established NSPC guidelines
  • Obtain and record patient demographics, insurance information, and all other pertinent details
  • Forward all prescription requests, including those received through the patient portal, in a timely manner to the responsible provider

Skills and Requirements Include:

  • High school diploma or general education degree (GED) equivalent
  • Minimum of two (2) years of cell center experience, preferably in a healthcare environment
  • Must be able to demonstrate the ability to use PC based office productivity tools (i.e. Microsoft Outlook, Microsoft Excel)
  • Must be able to demonstrate the phone skills required to triage incoming calls and the ability to take clear, concise, and accurate information
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future