Job Summary

A technology company is searching for a person to fill their position for a Remote Communications Senior Manager.

Individual must be able to fulfill the following responsibilities:

• Be responsible for all voice, video, email, chat, and call center technologies
• Oversee the design and implementation of a long-term communication services strategy
• Develop and maintain measurable systems health and performance metrics

Qualifications Include:

• 8 years of experience in communication technologies and at least 3 years of supervisory experience
• Bachelors degree from an accredited institution in computer science, information science, or related field
• Working experience with voice, video, email, chat, or contact center technologies
• Proficient in working with various telecommunication carriers to manage network routing, provisioning, and testing of T1s and SIP trunks
• Proficient in managing enterprise and call center technologies for voice networks
• Experience maintaining telephone handsets, PBX equipment, voice mail systems, and call center software in a large scale environment with a large, diverse user population