Job Summary

A provider of a subscription management solution is searching for a person to fill their position for a Remote Community Manager.

Candidates will be responsible for the following:

• Managing day to day of our online community, including moderating posts & collaborating with various teams to partner on content
• Interacting with community members daily to increase community engagement
• Being the eyes & ears of our community by proactively escalating issues, insights, observations & opportunities to appropriate teams

Must meet the following requirements for consideration:

• 3+ years of online community management or social media experience & B2B SaaS company experience
• Outstanding communication & interpersonal skills, both oral & written, across all levels of the company
• Collaborative & transparent work-style, with a strong attention to detail
• Genuine interest in fostering relationships with customers & helping them navigate resources across owned channels