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Remote Community Platforms Support Agent

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 25, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A WordPress theme developer is in need of a Remote Community Platforms Support Agent.

Candidates will be responsible for the following:

  • Supporting customers via support forum & ticketing system
  • Resolving technical questions and issues with speed and efficiency
  • Handling large amounts of incoming tickets and responding in a timely manner

Required Skills:

  • Ability to meet at least once a year at a fun destination
  • Good knowledge in PHP and object orientated programming
  • Good knowledge of Javascript/jQuery
  • Experience with Git and other version control systems
  • Experience with HTML5, Javascript, CSS3 and responsive design
  • Experience working with the company's products

COMPLETE JOB DESCRIPTION

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