Remote Community Support Coordinator I

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Nov 01, 2021

This job expires in: 2 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

An online music database company is in need of a Remote Community Support Coordinator I.

Must be able to:

  • Review and respond to community support concerns in writing
  • Provide clear, concise, and empathetic written responses to support requests
  • Work directly with the community to identify and resolve problems, and provide data to support team leaders

Applicants must meet the following qualifications:

  • Bachelor's degree (BA/BS) from four-year college or university, or equivalent work experience
  • The ability to provide clear, concise, and empathetic written responses to support requests
  • Ability to write routine reports and correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers
  • Has advanced basic computer job skills

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