Job Summary
A staffing agency has a current position open for a Remote Company Tax Support Agent in Dallas.
Candidates will be responsible for the following:
- Resolving complex tax-related program issues or questions
- Supporting operations for the TaxAct Professional or Business/Desktop product lines and related processes
- Assisting TaxAct customers in a timely manner, via phone/email, to resolve any requests
Position Requirements Include:
- Able to execute each essential duty satisfactorily
- Can convey a professional and positive image internally and externally
- Able to provide cross-functional analysis of customers to investigate trends