Job Summary
A software development company is filling a position for a Remote Compensation Customer Support Analyst.
Individual must be able to fulfill the following responsibilities:
- Manage a queue of compensation cases
- Handle sensitive escalated customer issues
- Identify areas for enhanced functionality and tools
Applicants must meet the following qualifications:
- 4 or more years’ experience supporting or implementing compensation solutions
- Excellent analytical, problem solving and multi-tasking skills
- Proven ability to build strong relationships with customers and internal resources
- Able to generate a sense of urgency and rally appropriate teams
- Able to deal with the stress related to resolution timeframes and conflicting priorities
