Job Summary

A diversified technology company needs applicants for an opening for a Remote Complaint Handling Operations Director.

Core Responsibilities Include:

• Being accountable for leading and redefining complaint handling operations
• Acting as a role model Change Manager to establish complaints management
• Driving compliance to global regulations and standards

Required Skills:

• Bachelor’s engineering or science degree
• Minimum of 12 years of related experience in the medical device
• Direct experience leading post market/complaint handling activities is required
• Experience with FDA and/or other regulatory audits/inspections is required
• Must have knowledge of most regulations relative to complaint handling and reporting
• Ability to drive decision-making while effectively communicating detailed information