Job Summary
A diversified technology company is filling a position for a Remote Complaint Investigator.
Core Responsibilities Include:
- Initiating complaint in process and applicable tool
- Evaluating incoming data and determine if it is sufficient to understand the nature of the complaint
- Communicating with customers, call center reps and FSEs to gather more data on complaints as needed
Skills and Requirements Include:
- Bachelor’s degree or equivalence work experience
- Working knowledge of appropriate global medical device regulations, requirements, and standards
- 5+ years of related experience in a medical devices or clinical experience
