Job Summary

The Compliance Officer will work closely with the director of agent compliance to implement the goals set for the company and to build partnership and trust with agents through the administration and enforcement of the ICA, Policies and Procedures and other company policies. The Compliance Officer conducts investigations related to agent activity for the purpose of detecting and resolving unethical or improper behavior.

Major Duties & Responsibilities:
Conducts investigations into policy violations by agents.
Follow SOPs for compliance investigations.
Create case summaries of investigations for use by management and the Compliance Committee in resolution.
Collect and preserve evidence in investigations.
Monitor internet websites for improper advertising practices by agents.
Recommend to management appropriate sanctions based on policy violations.
Respond to phone calls, emails and other inquiries by agents regarding the policy or related questions.
Review advertising
Perform other duties as assigned or needed.

Knowledge and Skills Requirements:
Education:
Bachelor's degree or paralegal degree or certificate or the equivalent number of years of experience.
Experience
Experience working with a real estate brokerage preferred
Experience with multi-level marketing company helpful.
Compliance and customer service backgrounds helpful
Must have strong computer skills.
Legal research and writing experience preferred.
Strong written and oral communication skills.
Ability to efficiently and effectively perform all essential position duties and responsibilities with or without reasonable accommodation without posing a direct safety threat to others or self.