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Remote Concierge Ambassador

Job is Expired
Location: Texas
Compensation: Hourly
Staff Reviewed: Wed, Mar 21, 2018
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is seeking a Remote Concierge Ambassador .

Individual must be able to fulfill the following responsibilities:

  • Respond to and work on requests for service and incidents utilizing the company ticketing system
  • Provide phone and remote troubleshooting support
  • Have ability to provide quick recommendations towards resolution

Required Skills:

  • Experience with cloud based application suites such as Microsoft Office 365 or AWS in a PC or Mac environment
  • Desktop administration experience
  • Service Desk remote support experience
  • Excellent knowledge and troubleshooting experience in supporting legacy Microsoft Office Suites
  • kype for Business integration, feature applicability, including PSTN
  • OneDrive for Business synchronization and profile management

COMPLETE JOB DESCRIPTION

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