Remote Concierge and Reservations Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Dec 06, 2018

Job Category: Customer Service, Sales, Travel

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Job Summary

A travel company is in need of a Remote Concierge and Reservations Agent.

Core Responsibilities of this position include:

  • Turning inquiries into reservations
  • Answering incoming calls with appropriate etiquette
  • Processing all reservation requests received by phone or emails

Qualifications for this position include:

  • Ability to secure new reservations by making outbound calls
  • Ability to answer questions about property facilities/services and room accommodations
  • Ability to comply with quality assurance expectations and standards