Remote Concierge Representative

Job Summary

Supporting the Concierge Department, the full-time Remote Concierge Representative will manage referral orders, perform order entry, and schedule patient appointments while working Monday through Friday from 10:00 AM to 6:30 PM CST.

Key responsibilities

• Process orders received via fax or EMRs and perform accurate order entry
• Obtain necessary clinical records and manage scheduling queues efficiently
• Schedule and confirm patient appointments while ensuring smooth exam entry

Required qualifications

• Minimum of one year of customer service experience, preferably in healthcare
• Proficient in data entry with a focus on speed and accuracy
• High School Diploma or equivalent (GED) required; continuing education preferred
• Ability to navigate multiple computer screens and browsers quickly
• Strong professional demeanor and ability to thrive in a fast-paced environment