Job Summary
A company that operates as an online community is in need of a Remote Connection Platform Customer Success Manager.
Must be able to:
- Provide best-in-class support for our customers
- Identify customer needs, answering any questions they may have
- Aid purchasers along in the booking process
Applicants must meet the following qualifications:
- 3-5+ years of experience in customer success
- Deep understanding of CS fundamentals
- Experience working in Zendesk or Intercom
- Solution-oriented and problem solving is your middle name
- Acute attention to detail and great writing skills
- Organized