Remote Consultant Process Improvement

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Nov 22, 2021

This job expires in: 21 days

Job Category: Consulting

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A provider of customer engagement services has a current position open for a Remote Consultant Process Improvement.

Individual must be able to fulfill the following responsibilities:

  • Lead and manage globally spanned and / or client facing process improvement initiatives with cross-functional teams
  • Develop and maintain reports that enable the management of continuous performance improvement and operational excellence
  • Monitor and maintain improvements via robust Control Planning and Compliance Measures

Applicants must meet the following qualifications:

  • Certification as Lean and/or Six Sigma Black Belt required
  • Experience managing cross-functional teams and leading global improvement initiatives
  • Experience in project management in contact center industry highly
  • Experience in process improvement methodology

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