Remote Consumer Engagement Software Customer Success Director in Chicago

Job is Expired

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Thu, Jun 17, 2021

Job Category: Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A marketing Technology Company is seeking a Remote Consumer Engagement Software Customer Success Director in Chicago.

Must be able to:

  • Partner with named customers to understand their strategic goals and objectives
  • Implement creative ideas that utilize and help customers realize material economic gains
  • Create tailored Account Plans and business reviews that provide clear feedback on progress to goals and objectives

Must meet the following requirements for consideration:

  • Bachelor's Degree
  • 5 - 7+ years of Customer Success, Account Management or Sales experience
  • Experience in a role as a Consultant from a top Consulting Firm is a plus
  • Bonafide experience in interacting and influencing with the C-suite
  • Experience managing your own book of customers including onboarding, monthly touchpoints, and QBRs
  • Action-oriented and ability to work well with ambiguity

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