Job Summary

A staffing agency is seeking a Remote Consumer Goods Customer Service Representative in Los Angeles.

Core Responsibilities of this position include:

• Managing the fielding and sending of important written business correspondence
• Organizing and routing incoming telephone calls
• Delivering outstanding, friendly customer service in a timely fashion

Qualifications Include:

• 2+ years' experience of demonstrated performance
• Advanced Microsoft Office skills
• Ability to use multiple computer systems, applications, and utilize search tools
• Foundational knowledge of Customer Relationship Management (CRM) systems
• Creative problem solver who anticipates risks and opportunities
• Comfort in pursuing resolutions to complicated customer inquiries