Remote Consumer Support Specialist

Job ID: Available for Members

Location: Wisconsin

Compensation: Hourly

Posted: Monday, March 26, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Independent Contractor

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

An outdoor recreation industry contact center needs applicants for an opening for a Remote Consumer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Communicating effectively while referencing Company scripted material, policies, guidelines, and procedures
  • Providing over-the-phone assistance for client requests, questions, and light troubleshooting
  • Accessing company programs within company databases to meet customer requests

Applicants must meet the following qualifications:

  • Must have excellent customer service skills
  • Must attend all mandated virtual training sessions, including any ongoing training and development plans
  • Must maintain an excellent attendance record
  • Must have a quiet, distraction free work environment
  • Must have a standard landline phone or a cable/digital phone provider that our systems support
  • Must provide your own standard desktop monitor (no all-in-one computers, tablets, laptops or TV's can be used monitors)