Job Summary
An outdoor recreation industry contact center needs applicants for an opening for a Remote Consumer Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Communicating effectively while referencing Company scripted material, policies, guidelines, and procedures
- Providing over-the-phone assistance for client requests, questions, and light troubleshooting
- Accessing company programs within company databases to meet customer requests
Applicants must meet the following qualifications:
- Must have excellent customer service skills
- Must attend all mandated virtual training sessions, including any ongoing training and development plans
- Must maintain an excellent attendance record
- Must have a quiet, distraction free work environment
- Must have a standard landline phone or a cable/digital phone provider that our systems support
- Must provide your own standard desktop monitor (no all-in-one computers, tablets, laptops or TV's can be used monitors)
