Remote Contact Center Agent

Job is Expired

Location: New York

Compensation: Hourly

Staff Reviewed: Thu, Oct 21, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A business process outsourcing company needs applicants for an opening for a Remote Contact Center Agent.

Core Responsibilities of this position include:

  • Listening to customers, understand their needs, and resolve customer issues
  • Utilizing systems and technology to complete account management tasks
  • Recognizing sales opportunity and apply sales skills to upgrade

Skills and Requirements Include:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • Ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system

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