VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Contact Center Analyst

Job is Expired
Location: Pennsylvania
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 19, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A non-profit healthcare system is filling a position for a Remote Contact Center Analyst.

Core Responsibilities of this position include:

  • Monitoring real-time call and non-call performance and activity to ensure service levels are met
  • Alerting management to discrepancies or real-time changes in service levels
  • Providing consultation to Supervisors on staffing and volumes utilizing staffing models

Qualifications Include:

  • High School Diploma or Equivalent (GED
  • Minimum of 7 years-Relevant experience
  • Excellent verbal and written communication skill

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

Wikipedia Wikipedia URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!