Job Summary

A sporting goods and outdoor retailer needs applicants for an opening for a Remote Contact Center Customer Service Associate in Katy.

Individual must be able to fulfill the following responsibilities:

• Answer incoming customer contacts (calls, chats, emails) in a professional manner
• Respond to customer inquiries through multiple channels, as needed
• Research and troubleshoot problems and provide resolutions by using available resources

Position Requirements Include:

• High school diploma or equivalent required
• 6+ months experience in a customer service related role required
• Broadband internet connection (Cable, DSL or Fiber) must be in place before starting
• Standard x86 or x86 64-bit compatible desktop or laptop computer with camera feature
• Camera: Camera feature required on computer
• All other technical requirements necessary for this position