Remote Contact Center Customer Service Representative in Logan

Location: Utah

Compensation: Hourly

Staff Reviewed: Mon, Sep 28, 2020

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A staffing agency needs applicants for an opening for a Remote Contact Center Customer Service Representative in Logan.

Must be able to:

  • Interact with customers via social media or web platforms
  • Gather customer information and determine the issue by evaluating and analyzing the symptoms
  • Discover root cause of problem to identify best plan of action to resolution

Position Requirements Include:

  • Must be able to type, at least, 30WPM
  • Excellent customer service skills
  • Clear, friendly communication both in verbal and written formats
  • Proven ability to provide knowledgeable service to enhance customer experience
  • Effective listening skills and sense of urgency in following up or following through
  • Cooperative and collaborative with team members