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Remote Contact Center Operation Resolution Specialist II in Bentonville

Job is Expired
Location: Arkansas
Compensation: Hourly
Staff Reviewed: Thu, Jan 06, 2022
Job Category: Customer Service
Employment Status: Permanent
Employer Type: Employer
Career Level: Entry Level

Job Summary

A global retail company is filling a position for a Remote Contact Center Operation Resolution Specialist II in Bentonville.

Individual must be able to fulfill the following responsibilities:

  • Research issues and resolution options
  • Resolve complex contact issues for stores, associates, and high-impact customers
  • Determine appropriate resolution

Applicants must meet the following qualifications:

  • 6 months' experience addressing and responding to customer requests in a contact center or retail industry
  • Ability to maintain a work environment that is free from non-work related activities
  • Desire to learn skills to successfully work from home

COMPLETE JOB DESCRIPTION

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