Job Summary
A healthcare company is in need of a Remote Contact Center Operations Workforce Enablement Manager.
Candidates will be responsible for the following:
- Coaching and providing career development to teams on a regular basis
- Developing and streamlining workflows
- Analyzing performance
Skills and Requirements Include:
- Supervisory experience leading teams
- Proven expertise in overseeing forecasting & real-time adherence
- Bachelor's Degree or equivalent work experience