Remote Contact Center Representative

Job Summary

Seeking dedicated customer service professionals, the full-time and part-time Remote First Shift Contact Center Representatives will connect with CBN partners through prayer, share information about the organization, and encourage financial support, all while working from home.

Key responsibilities:

• Engage with callers by providing prayer support and information about CBN and its ministries
• Perform contact center processes effectively while maintaining a distraction-free home office environment
• Adapt to a structured, fast-paced environment and consistently meet performance metrics

Required qualifications:

• 1+ years of experience in a contact center or customer service role
• Knowledge of the Bible and ability to pray concise, Scripture-based prayers
• Fluent in English with strong verbal and written communication skills
• Strong computer skills, including proficiency in Windows-based systems and web applications
• Ability to work flexible hours, including weekends and holidays, as required