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Remote Contact Center Retail Services Coordinator II in the Fort Worth Area

Job is Expired
Location: Texas
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 30, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Entry Level

Job Summary

A retail company is filling a position for a Remote Contact Center Retail Services Coordinator II in the Fort Worth Area.

Core Responsibilities Include:

  • Researching issues as necessary and providing resolution
  • Supporting and advising entry-level contact center agents by responding to escalated queries
  • Resolving customer issues through multiple channels

Qualifications Include:

  • Comfortable navigating multiple systems
  • 6 months experience in retail operations, contact center operations, or a related area
  • Great communicator
  • 1 year experience with basic computer processing/data entry software or 6 month's experience in retail operations

COMPLETE JOB DESCRIPTION

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