Job Summary
A writing and editing marketplace is filling a position for a Remote Customer Success Representative.
Core Responsibilities of this position include:
- Onboarding new customers to the platform
- Performing live chat support with customers and talent
- Deploying new customer service and supporting protocol
Must meet the following requirements for consideration:
- Gathering at our annual content marketing conference
- At least one year of remote employment
- 1 to 5 years of content marketing experience
- Strong writing and editing skills
- Exceptional written and verbal communication skills
- Previous Customer Success experience SaaS or PaaS work experience