Remote Content Delivery Network Customer Support Engineer

Job Summary

A provider of content delivery services needs applicants for an opening for a Remote Content Delivery Network Customer Support Engineer.

Core Responsibilities Include:

• Contribute to process improvement and refining of workflows
• Engage in the operational tasks
• Manage customers in live settings

Qualifications Include:

• Good working knowledge of Public Key Infrastructure (PKI) and TLS systems
• 3-5 years related professional work experience
• Past experience designing, implementing or supporting PKI or TLS systems
• Ability to debug connections using cURL, traceroute, telnet and other network diagnostic tools
• Ability to work under pressure and to deadlines, to enable the TLS infrastructure to run optimally