Job Summary

A software development company is in need of a Remote Content Moderation Operations Manager.

Core Responsibilities Include:

• Providing oversight of vendor operations
• Supervising moderator training and quality assurance
• Developing and operationalizing principles and policies

Qualifications Include:

• Extensive experience with user-generated content and user-to-user communications
• Understanding of internet norms and Trust & Safety trends and best practices
• Deep empathy and understanding of the LGBTQ+ community
• Proven ability to develop sound research methodologies
• Leadership and management experience in a remote environment
• Proven track record of operationalizing policy and community guidelines at scale