Remote Content Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 26, 2021

Job Summary

A social media company has an open position for a Remote Content Support Representative.

Candidates will be responsible for the following:

  • Periodically auditing for updates to previously translated articles and facilitate the translation of the changes
  • Working cross-functionally and use analytics to identify which articles should be prioritized for future translations
  • Maintaining translated content in the Help Center primarily by coordinating with the in-house localization team

Position Requirements Include:

  • Have experience with basic technical troubleshooting
  • You thrive by working independently, taking initiative, and demonstrating excellent follow through
  • Understand how to use analytics to make informed decisions
  • Extremely organized and have the ability to stay focused, work quickly, and independently
  • Strong attention to detail in document organization, composition, clarity, and grammar

COMPLETE JOB DESCRIPTION

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