Remote Contract Customer Experience Agent in Philadelphia

Job ID: Available for Members

Location: Pennsylvania

Compensation: To Be Discussed

Posted: Tuesday, October 09, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level

Job Summary

A software platform is filling a position for a Remote Contract Customer Experience Agent in Philadelphia.

Core Responsibilities of this position include:

  • Providing enthusiastic and personalized customer service to clients
  • Assisting our guests with their needs during the booking process, pre-stay, during their stay, and post-stay
  • Becoming a subject matter expert on company technology, policies, and best practices

Applicants must meet the following qualifications:

  • Must have reliable transportation
  • Have a strong understanding of internet technology
  • Types at least 50 words per minute
  • Have a strong home internet connection
  • Ability to build and maintain positive relationships with staff and vendors