Remote Corporate IT Administrator in Doraville

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 29, 2020

This job expires in 2 days

Job Category: Account Management

Remote Level: Partially Remote

Employer Type: Staffing Agency

Career Level: Experienced

Education Level: Bachelors

Job Summary

A staffing and recruiting agency is searching for a person to fill their position for a Remote Corporate IT Administrator.

Candidates will be responsible for the following:

  • Managing all IT Service Desk Incidents and Service Requests, ensuring issues are logged
  • Owning customer technical issues from initial report to resolution
  • Providing technical support to all colleagues, resolving issues at first point of contact where possible

Qualifications for this position include:

  • Up to 25% travel, some international (Canada)
  • Bachelor's Degree or related Technical training
  • 2 to 3 years of technical support and troubleshooting related experience
  • An ability to adapt to rapidly changing business requirements
  • Flexibility to work in a 24/7 support environment
  • Strong ability to multi-task in a dynamic, fast-paced environment