Job Summary
A software company is filling a position for a Remote Corporate Technology Platform Engineering and Ticketing Manager.
Core Responsibilities of this position include:
- Reviewing the existing systems landscape
- Working alongside the team to define code review, design and implementation standards
- Managing a team of technical professionals
Qualifications for this position include:
- 2+ years of managing technical teams
- 5+ years of experience with Service Cloud, Zendesk, Service Now or similar systems
- 8+ years development experience
- Experience partnering with security engineers to design solutions that adhere to internal guidelines
- Strong project management, diagnostic and organizational skills
