Job Summary
A global court reporting company needs applicants for an opening for a Remote Court Reporting Client Services Department Manager.
Individual must be able to fulfill the following responsibilities:
- Lead and direct staff to ensure the department is operating efficiently
- Oversee daily operations and analyze workflow to meet priorities and objectives of department
- Conduct hiring, training, and performance management
Applicants must meet the following qualifications:
- Bachelor’s Degree and proven ability to lead a team
- 3 years of previous management experience in a customer service industry
- Analytical and problem-solving skills, decision-making skills, good judgment and flexible work schedule
- Must have a customer-service background
- Must be motivated, organized, and work well under pressure
- Must be able to work well without direct supervision
