Job Summary
A consumer and business credit reporting service provider is searching for a person to fill their position for a Remote Credit Report Customer Service Representative in Van Buren.
Core Responsibilities Include:
- Receiving customer requests for assistance
- Identifying support needed and forwarding requests to the appropriate functional area
- Effectively handling escalated customer issues in a professional and timely fashion
Applicants must meet the following qualifications:
- High School Degree or Equivalent
- 1+ year of customer service experience
- Strong telephone skills with the ability to speak clearly and enunciate correctly
- Strong ability to quickly learn and credit reporting laws and policies
- Knowledge of consumer interaction standard operating procedures
- Good computer skills and the aptitude to learn new systems quickly
