Remote Credits and Refunds Associate

Job Summary

A company is looking for a Remote Credits and Refunds Specialist.

Key Responsibilities

• Manage credit balances and issue refunds for customers
• Perform manual and electronic payment entry, deposit verification, and reconciliation
• Investigate variances and oversee cash management workflow

Required Qualifications

• Knowledge of medical claims submission and insurance terminology
• Minimum of two years of medical or healthcare-related payment entry and billing experience
• Ability to read and interpret an Explanation of Benefits (EOB) from a payer
• Strong computer skills, including proficiency in Windows and Office tools
• Must uphold confidentiality and comply with relevant regulations and policies