Remote Critical Response Trust and Safety Specialist

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Wed, Jul 21, 2021

This job expires in: 22 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An online grocery delivery company is filling a position for a Remote Critical Response Trust and Safety Specialist.

Candidates will be responsible for the following:

  • Resolving customer and shopper account issues
  • Conducting investigations to detect misconduct and enforce compliance
  • Completing live/historical data reviews

Qualifications Include:

  • 1+ years experience in Investigations, Customer Support, or Hospitality related fields OR strong academic record
  • Strong communication and writing skills
  • Proficient in Excel/Google Sheets

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