Remote CRM Business Process Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 27, 2022
Job Summary
Job Description:
To protect the health and safety of our employees, contractors, customers and communities, employees in the U.S. and Puerto Rico are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us.

This is a remote position open in the US and Mexico.

Agilent is looking for a hard-working and dedicated person to serve as a main point of contact and support our sales teams as a CRM Business Process Specialist! This is a superb opportunity to partner with the sales organization to develop, deploy, and support CRM related business processes and tools that facilitate the achievement of business objectives. You will perform point of contact support, lead projects, and represent AFO on global initiatives that involve CRM and other supported business tools.

Key Responsibilities Include:
Developing sales business processes for effective and efficient utilization of CRM and other tools
Engaging with sales management to guide continuous sales channel improvement utilizing existing and new business tools
Partnering with the Business Analytics leads to deliver accurate and timely reporting
Managing CRM maintenance activities including territory and organizational setup, user setup, and user training
Support complex issues for CRM, Reporting, and Sales tools
Participate in worldwide projects to ensure that projects meet business requirements for region such as AFO
Partnering with other team members, IT, and global operations to drive CRM process continuity across business channels
Ensures effective communication across teams/functions. Keeps partners advised of progress, key issues and changes which may impact the business
This remote position can be performed anywhere in the US or Mexico.
The salary range for this position may differ based on your actual work location. For CO, the salary range is $61,286 - $99,750

Bachelor's or Master's Degree or equivalent experience
2+ years of demonstrated experience in a similar position
Demonstrated experience with sales tools including SAP CRM, SAP ECC, Quart and Quoting Tools
Demonstrated knowledge and experience of Spotfire
Ability to apply Excel or Access to generate custom analytics and good data analytics skills
Ability to work independently to plan, prioritize workload, and solve a broad range of system and/or work flow problems of varying scope and complexity
May participate in business systems planning to define or upgrade business applications or functional solutions or as business liaison to IT
Good English communication, training and presentation skills

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email or contact 262-754-5030.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.