Job Summary

An information technology company has a current position open for a Remote CRM Customer Success Manager.

Candidates will be responsible for the following:

• Managing a book of business of accounts
• Growing and developing customer relationships
• Providing paid onboarding services to customers

Required Skills:

• 3-5 years in an Account Management or Customer Success role
• Experience in managing cross-functional projects with a high attention to detail
• Data-driven to analyze and track key metrics in forecasting retention
• Empathetic, positive attitude with a desire to help our customers reach their goals
• Ability to proactively advocate customer needs, issues and product feedback
• Demonstrated ability in a customer-facing role