Job Summary
A healthcare company is seeking a Remote CSC Phone Healthcare Customer Service Expert.
Core Responsibilities Include:
- Being the first point of contact for patients needing home healthcare services
- Receiving and responding to incoming calls from providers
- Collecting and entering clinical and demographic information into our portal
Qualifications for this position include:
- High School Diploma or GED
- Minimum 1 year work experience an a Customer Service role
- Good computer skills
- Great communication and problem solving skills
- Value accountability, consistency and engagement through excellent attendance
- Excellent customer service through the ability to care for others