Job Summary

A technology company has an open position for a Remote Customer Advocate.

Must be able to:

• Handle Critical customer concerns
• Be a mentor and an inspiration to your team
• Provide support for all technical queries from customers

Required Skills:

• Good articulation skills including technical writing ability
• At least 2 years of experience in a technical software environment
• Experience solving issues in a chat-first environment
• Experience working in a swarming-based support environment
• Ability to work with conflicting priorities by taking initiative and prioritizing accordingly
• Proficiency in spoken and written required language and English