Job Summary

A financial services company is in need of a Remote Customer and Employee Experience Systems Program Manager.

Individual must be able to fulfill the following responsibilities:

• Work with IT/TOS representatives in ensuring data and lists used are clean and complete
• Build ticketing protocols that will facilitate closed loop
• Program, build and test surveys, dashboards, and reports from the feedback platform

Position Requirements Include:

• 8-10 years of experience in project management activities
• Bachelor's degree or equivalent work experience
• Knowledge of HTML and website building
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Excellent verbal and written communication skills