Job Summary

A healthcare startup is in need of a Remote Customer Care Advisor .

Must be able to:

• Be first point of contact for patients via email, phone, social media & Livechat
• Ensure patients are referred correctly to clinicians when required

Qualifications Include:

• Minimum 1 year customer service experience
• Excellent communications skills both written and verbal
• Ability to communicate correctly and clearly with all customers
• Good comprehension skills – ability to clearly understand and state the issues customers present