Job Summary

A financial service company is seeking a Remote Customer Care Associate in New York City.

Core Responsibilities Include:

• Maintaining organized customer relationship and support channels
• Tracking trends in customer issues to determine product and content improvements
• Handling incoming requests from customers related to our products and the financial aid process

Qualifications for this position include:

• Strong organizational skills and attention to detail
• Excellent communication skills: verbal, written, and interpersonal
• Passion for start-ups and mission-oriented work
• Ability to multitask, manage time effectively, and prioritize tasks
• Exceptional professionalism and utmost discretion in handling confidential information with integrity